Average Score (548 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

548 Ratings

4.5 Average

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  • Meghan S.08-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Consistently great experience at this location! All of the service consultants are great but Jason has been my go-to and he is awesome. He really cares, advocates for the customer's best and is super warm and friendly.

    08-23-2025

    Megan. Thank you for the kind words and the Survey, we care about our customers, Jason

  • Angel K.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Craig K.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service writer and the servicing of my VW was top notch. They took care of my needs and addressed my concerns and Curtis was friendly and professional. My only complaint is I was allowed to set an appointment time online, but it was still “first come, first serve”. So my oil change took 2 hours. If I knew that, I could have been first in line on a Saturday

  • Mitchel N.08-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    timely professional service

  • Denis M.08-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • John C.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Customer service was phenomenal

  • Alexander F.08-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Doing right was prompt service and easy online booking experience. Opportunity is to bring cost down.

    08-21-2025

    Alexander, Thank you for the survey and your candid feedback. The oil change price varies by how the vehicle is equipped, 4 wheel drive, engine size, model year, and engine size etc. We try to keep as close as possible to one price. Thank you, Swen Schraml Service and Parts director

  • Lauren L.08-21-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Very good and fast service

  • Akomaning A.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Erik H.08-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021