The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Meghan S.08-23-2025
TYPE:ServiceMODEL:AtlasYEAR:2018
Consistently great experience at this location! All of the service consultants are great but Jason has been my go-to and he is awesome. He really cares, advocates for the customer's best and is super warm and friendly.
08-23-2025
Megan. Thank you for the kind words and the Survey, we care about our customers, Jason
Angel K.08-22-2025
TYPE:ServiceMODEL:TaosYEAR:2024
Craig K.08-22-2025
TYPE:ServiceMODEL:TaosYEAR:2024
The service writer and the servicing of my VW was top notch. They took care of my needs and addressed my concerns and Curtis was friendly and professional. My only complaint is I was allowed to set an appointment time online, but it was still “first come, first serve”. So my oil change took 2 hours. If I knew that, I could have been first in line on a Saturday
Mitchel N.08-22-2025
TYPE:ServiceMODEL:ID.4YEAR:2021
timely professional service
Denis M.08-22-2025
TYPE:SalesMODEL:ID.4YEAR:2025
John C.08-21-2025
TYPE:ServiceMODEL:TiguanYEAR:2018
Customer service was phenomenal
Alexander F.08-21-2025
TYPE:ServiceMODEL:AtlasYEAR:2025
Doing right was prompt service and easy online booking experience. Opportunity is to bring cost down.
08-21-2025
Alexander,
Thank you for the survey and your candid feedback. The oil change price varies by how the vehicle is equipped, 4 wheel drive, engine size, model year, and engine size etc. We try to keep as close as possible to one price.
Thank you,
Swen Schraml
Service and Parts director