TYPE:ServiceMODEL:TiguanYEAR:2024
They did a good job changing my oil and they washed the car. My wife said they did a lousy job washing the car, That's it.
Average Score (549 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
10-21-2024
Mr. Dolfuss, Thank you for completing the survey and your candid comments. I will meet with my car wash team. I too feel a bad car wash is worse than no car wash. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2020
Check in process was smooth and simple. The technician went over all the details with me and even shared photos and video of the problems so I could see an understand everything.
10-18-2024
Thank You for the Survey, and Yes we do at times need to move the seat and will share with the team and techs to not move the seats and mirrors, and put back as close as can, Curtis
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2020
Used express service, didn't need an appointment. Received good service, including shuttle to my office.
10-16-2024
Ofir, Thank you for the completing the survey. Our team strives to provide great service. I will share your comments with my team. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Like most dealerships around Austin offer a military discount and I was told you do not.
10-14-2024
Thank You for The Survey, Curtis
TYPE:ServiceMODEL:ID.4YEAR:2021
Jenny was awesome!
10-14-2024
Thank You for the Survey, Jenny