Average Score (549 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

549 Ratings

4.5 Average

Models
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  • Craig M.10-13-2024

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Easy to schedule. Responsive service writer. Customer focussed.

    10-13-2024

    Thank you for the Survey and will pass along to the team, Jenny

  • Jorge B.10-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service advisor was knowledgeable, professional and friendly.

    10-13-2024

    Thank you for the Survey, Jenny

  • Molly D.10-12-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The professionalism and service level was excellent - all thanks to Jenny!!!!

    10-12-2024

    Thank you for the kind words and survey. jenny

  • Lisa R.10-12-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Quick, easy and very friendly!

    10-12-2024

    Thank you for the Survey, Chris

  • Ashli D.10-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Jenny went above and beyond to get my issue resolved with warranty

    10-11-2024

    Ashli, Thank you for completing the survey and your kind words about Jenny and our Team. Sincerely, Swen Schraml Service and Parts Director

  • Chris C.10-10-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Nancy K.10-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Adam L.10-10-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Sarah is friendly and communicative, and the service department took care of my issue quickly.

    10-10-2024

    Thank You For the Survey and the kind words, Sarah

  • Natalia S.10-09-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Theola B.10-08-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    William was helpful, very personable, knowledgeable, understood our needs.

    10-09-2024

    Thank You for the kind words and for the Survey, William