Average Score (539 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

539 Ratings

4.5 Average

Models
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  • Thomas A.12-09-2024

    TYPE:ServiceMODEL:GolfYEAR:2021

  • Alfonso S.12-08-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Martin O.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great prompt responses from Jenny the Manager. Was able get us scheduled despite the Thanks holiday. Much appreciated it!

    12-06-2024

    Thank You for the Survey, Jenny

  • Linda C.12-03-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Vanguard Volkswagen Service Department definitely gets a 5-star rating in my book. It's always so easy to make an appointment to fit my schedule and I can depend on my car being ready when expected. As a bonus, it's always washed as well.

    12-03-2024

    Thank You for the kind words as i will share with the team, and Thank you for the Survey, William

  • Kevin B.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Chris Ewers was very informative and offered loaner when repair was taking longer than expected due to holiday.

    12-02-2024

    Thank you for the Survey, Chris

  • Keisha G.12-02-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    I was seen at my appointment time and they did my warranty repair quickly.

    12-02-2024

    Thank You for the Survey, Jason

  • Kristen L.12-01-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Wafa S.11-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Michael M.11-29-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Jody K.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021