Average Score (539 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

539 Ratings

4.5 Average

Models
Types of Survey
Filter by
  • Laytoamb W.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service I receive

    11-29-2024

    Thank You for the Survey, Jenny

  • Wanda C.11-28-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Daniel M.11-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Joseph S.11-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Kimberly W.11-25-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Anthony was so helpful! He answered my questions, and I had a LOT of them. He was patient with me and willing to communicate updates to me on his days off. I don't live in or anywhere near Austin, but somehow this was the easiest car-buying transaction and totally worth trip!

  • Jonathan O.11-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Zachari O.11-24-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Working with Terry, Tony and Symphoni was wonderful! Everyone was super kind and quite transparent

  • Heather C.11-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Dylyun was great to work with!

    11-23-2024

    Thank you for the Survey, Sarah

  • Mary D.11-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Karen M.11-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    11-23-2024

    Ms. McGarity, I'm sorry we were unable to meet your expectations during your battery replacement on this visit. You did not provide any comments about our short comings. I will reach out to you for information so my team can improve. Sincerely, Swen Schraml Service and Parts Director