TYPE:ServiceMODEL:TiguanYEAR:2018
Average Score (548 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
all because of Sara in service, that took my call. she was so kind from the moment she answered the call until we hung up. also was so understanding of what i needed and took care of me until i dropped my car off on Monday 7/28/25. the shuttle guy (Izzy) was so kind and sweet such great customer service.
07-30-2025
Thank You for the Survey and kind words, Sarah
TYPE:ServiceMODEL:AtlasYEAR:2018
The work that needed to be done on my Atlas was diagnosed and the work was completed without any issues.
07-29-2025
Thank You for The Survey, Jenny
TYPE:ServiceMODEL:TiguanYEAR:2023
Great customer service
07-29-2025
Thank You for the Survey, Jenny
TYPE:ServiceMODEL:AtlasYEAR:2024
Jenny was fantastic and made sure everything was taken care of quickly and efficiently! She communicated with us throughout the entire process so we knew exactly when the car would be ready for pick up and how much it would cost!
07-29-2025
Thank You For the Survey, Jenny
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Jenny is always super helpful and communicative. I keep coming back to Vanguard for the customer service I receive from her and the team there.
07-29-2025
Thank You for the Survey, Jenny
TYPE:ServiceMODEL:AtlasYEAR:2022
It was ok as I got the tyre pressure warning on way back from service which I didn’t expect as there is nothing wrong with tyre, I filled the air myself later !
07-28-2025
Thank You for the Survey, Sarah
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great people in the service area. Fast service. Loaner car nice and new
07-28-2025
Thank You for the Survey, Sarah
TYPE:ServiceMODEL:JettaYEAR:2024
Puntualidad
07-28-2025
Thank You for the Survey, Sarah
TYPE:ServiceMODEL:ID.4YEAR:2023