TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Average Score (549 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
I am extremely satisfied with my service regarding my recent repair. Will at the service repair center was amazing. He was knowledgeable. He referred me to my insurance and thanks to his doing we saved a lot of money thank you all for being the best.
09-25-2024
Thank You for the kind words, and for the Survey, William
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2023
Very happy with the customer care from the mechanics and service teams. We love Brendan and Jason was a sweetheart too!
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2021
The service rep discovered I was still under my warranty so my costs were minimal!
09-21-2024
Thank you for the Survey, jenny
TYPE:ServiceMODEL:TiguanYEAR:2023
Great service and excellent service from Sarah
TYPE:ServiceMODEL:Golf GTIYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2018
Hi VW, I must say that my visit can be described in one word "perfect". From making the appointment to dropping my car off, then informed what the issue was along with the reason, the cost, and estimated time of completion. The staff and in particular Jenny Burge, is extremely professional, listens to my needs, is extremely knowledgable with not only the process, but in many cases she is an excellent mechanic. The staff cleaned my VW better than the car wash. Combine all that and it's again what I say is "Perfect". Keep up the terrific work and commend your staff as it's the best in Austin.
09-20-2024
Thank You for the Survey, Jenny