TYPE:ServiceMODEL:Golf GTIYEAR:2024
Ease of scheduling, William was very knowledgeable with any questions I had.
Average Score (539 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
11-14-2024
Thank You for the Survey and the kind Words, William
TYPE:ServiceMODEL:PassatYEAR:2021
Service department called me, and was willing to schedule easily identifying what my needs were (60,000k service). Everything went quickly and easily.
11-14-2024
Thank You for the Survey, Jason
TYPE:ServiceMODEL:Golf RYEAR:2019
I really liked that I could drop my car off for service without an appointment. My car was finished within a few hours and with a nice car wash. William, the service rep was professional and friendly. He helped me with getting my car in for service with no fuss. Look forward to bringing my car back for annual services next year.
11-14-2024
Thank You for the Survey, William
TYPE:ServiceMODEL:AtlasYEAR:2021
Quick and easy to get an oil change
11-12-2024
Thank You for the Survey, William
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
Jenny Burge has outstanding customer service & communication skills.
11-10-2024
Thank You for the Survey and kind words. Jenny
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
ALWAYS GREAT SARAH IS THE BEST
11-09-2024
Thank You for the Survey, Sarah
TYPE:ServiceMODEL:TiguanYEAR:2018
Awesome customer service!!
11-08-2024
Thank You for the Survey, William
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Just from the first experience, Vanguard Volkswagen is a great dealership. Coming from Hewlett over in Georgetown the experience is 10 times better. With my previous vehicle, I had to constantly go back to the service department due to sensor errors after repairs. It took them weeks to even fix the problem so I decided to give Vanguard a try to hope and see if the experience was better. And instantly I can see they’re more organized and definitely more experience than some of the Hewlett people. Definitely will be coming back.
11-08-2024
Thank You as we do have VW trained Staff and Techs, Thank You for the kind Words and i will pass it Along. Curtis