TYPE:ServiceMODEL:Golf GTIYEAR:2019
Average Score (548 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
Sarah did a great job and was so quick with my service. I took the shuttle and John was so friendly and welcoming. I had some great convos with him!!
09-19-2024
Isabelle, Thank you for the kind words about our team here. They really strive to be the BEST! Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:TiguanYEAR:2019
Outstanding service and attention by Chris E.
09-18-2024
Thank You for the Survey, Chris
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
Sarah Torres is great. I am frustrated with VW's inability to resolve the info center and auto AC problem.
09-16-2024
Yes, Sarah and the Team is aware of Software issues and are pressing VWoA daily for Updates on many configurations, Thank You for the Survey, Sarah
TYPE:ServiceMODEL:TiguanYEAR:2019
Diagnosed and fixed quickly
09-16-2024
Thank You for The Survey, Jenny
TYPE:ServiceMODEL:PassatYEAR:2019
Jenny was extremely helpful, as always. Overall, the service was done well and quickly.
09-13-2024
Thank You for the Survey, Jenny
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Because Sarah is awesome! She really helped guide the process of finding out the issue with my car. She is efficient, friendly, and a great communicator. I've been happy with my service all around.
09-12-2024
Jennifer, It really is about the relationship, communication and trust. It sounds like Sarah nailed it. Thank you for letting us know. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:TiguanYEAR:2018
The issue was clearly explained with a breakdown of pricing, and the final price reflected that. There was an issue after the repair that was also addressed and fixed quickly.
09-12-2024
Aaron, Thank you for your kind words about my team. I'm proud that they responded to your needs in a timely fashion. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:JettaYEAR:2023
Muy amables aunque llegues sin reserva siempre te ayudan a que tu servicio sea lo más rápido posible