TYPE:ServiceMODEL:JettaYEAR:2020
Average Score (539 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2022
Sarah has been extremely accommodating as a service advisor. Very glad to be working with her.
10-30-2024
Greg, Thank you for you kind words about Sarah and our team!! We love what we do. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:BeetleYEAR:2019
Great customer service and knowledgeable Service Advisors. Curtis handled all my car’s service needs. Nicely renovated facility!
10-28-2024
Mark, Thank you for completing the survey and your kind words. Curtis and the team really strive to provide a high level of customer service. I'm proud of what they deliver. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:GolfYEAR:2018
Great service . Jenny great service writer.
10-28-2024
Thank You for the Survey, Jenny
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:Golf GTIYEAR:2022
I was greeted promptly and directed to a service professional who took my info and whisked my car away to do the 20k service. He texted me when it was done but I missed it and he found me on the showroom floor. I was on my way before I knew it and all was done as expected.
10-26-2024
Thank You for the Survey and will pass along the comments to our team thank you. Curtis
TYPE:ServiceMODEL:JettaYEAR:2019
Well done and quick
10-26-2024
Thank You for the Survey. Jason
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2018
Service was above and beyond. Agent was nice and cordial. Thank you.
10-25-2024
Thank You for the kind words and the Survey, Chris
TYPE:ServiceMODEL:TaosYEAR:2024
Fast service (dropped and picked up within a few hours for a oil change) kind staff and very clean facility.
10-25-2024
Thank You for the Survey, William