Average Score (548 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

548 Ratings

4.5 Average

Models
Types of Survey
Filter by
  • Chris H.08-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Sai B.08-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The dealership is OK, but it is taking more than 2 years to complete recall services. There is no available Software upgrade for 2021 ID4 even though it was supposed to be released 6 months back

    08-28-2024

    Thank You for the Survey, So Sorry, We do not Control VWoA on the time frame of the Recalls or when they come out, That should be the Manufacture Survey that would get there attention. Christopher

  • Vanessa B.08-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ali A.08-26-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    I chose this rating because of the overall experience of working with the service crew at Vanguard Volkswagen. All services have always been done properly, on time, and with as much communication as needed.

    08-26-2024

    Thank You for the Survey, and the kind Words it is a Pleasure to work with you and letting Vanguard VW service your VW, Chris

  • John K.08-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • David S.08-26-2024

    TYPE:ServiceMODEL:ArteonYEAR:2019

  • Alexei T.08-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Laura H.08-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2019