TYPE:ServiceMODEL:JettaYEAR:2024
Puntualidad
Average Score (549 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-28-2025
Thank You for the Survey, Sarah
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2023
The service was excellent and getting my vehicle back to me was quick, took 1 day
07-26-2025
Thank You for the Survey, Jason
TYPE:ServiceMODEL:ID.4YEAR:2023
Chris is great. Always helps me objectively make the right decision, considering all my options. Pleasure to work with.
07-26-2025
Phillip, Chris does right by his guests! Thank you for trusting us to service your ID.4. Sincerely, Swen Schraml Service and Parts Director
TYPE:ServiceMODEL:JettaYEAR:2023
The last volkswagon dealership I went to I coukd tell everyone was busy, but there was no customer service to the point I had to find the lounge myself. However, upon walking in here, Jason was quick to come to my aid but didnt just talk about cars, no he went the extra mile and found a wag to connect with me on a personal level since we are both from Houston. He was super sweet throughout the oil change and made the idea of my next oil change a less unbearable idea!
07-25-2025
Lillian, Thank You for the Comments, And the Survey, Jason.
TYPE:ServiceMODEL:JettaYEAR:2019
Excellent service as always when I come into this location. Very helpful people working at the service area.
07-25-2025
Jacob, Thank You for the Kind Words and the Survey, Sarah
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Service was quick and Angie was great in assisting me since Sarah was out that morning.
07-25-2025
Thank You for the Team Comments, and for the Survey, Angie
TYPE:ServiceMODEL:TiguanYEAR:2022
Chris Ewer is absolutely wonderful. His professionalism exceeds expectations and I am so grateful that Chris Masters referred me to him. Both men treated me with respect and listened as I told them of the ongoing problem with my vehicle and how I was treated at volkswagen onion creek. They made me feel like a valued customer and not a number.
07-24-2025
Thank You for the Survey, Chris
TYPE:ServiceMODEL:ID.4YEAR:2023
Chris was great and explained everything and got me in and out of there
07-24-2025
Thank You for the Survey, Chris
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Friendly and efficient service
07-24-2025
Shannon, Thank You for the Survey, Jenny