TYPE:ServiceMODEL:TaosYEAR:2024
Average Score (568 reviews):4.4
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
The service writer and the servicing of my VW was top notch. They took care of my needs and addressed my concerns and Curtis was friendly and professional. My only complaint is I was allowed to set an appointment time online, but it was still “first come, first serve”. So my oil change took 2 hours. If I knew that, I could have been first in line on a Saturday
TYPE:ServiceMODEL:ID.4YEAR:2021
timely professional service
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2018
Customer service was phenomenal
TYPE:ServiceMODEL:AtlasYEAR:2025
Doing right was prompt service and easy online booking experience. Opportunity is to bring cost down.
08-21-2025
Alexander, Thank you for the survey and your candid feedback. The oil change price varies by how the vehicle is equipped, 4 wheel drive, engine size, model year, and engine size etc. We try to keep as close as possible to one price. Thank you, Swen Schraml Service and Parts director
TYPE:ServiceMODEL:GolfYEAR:2019
Very good and fast service
TYPE:ServiceMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
I had a great experience. The check engine light came on the day before my husband and I were traveling by car to visit family out of town. Sara was very helpful and was able to get a loaner car so we did not have to cancel our trip.
08-19-2025
Elisa, I'm glad Sarah could be a hero. The team stives to provide top notch service. Thank you, Swen Schraml Service and Parts Director